FAQs ♡

Got questions? We've got answers

Everything you need to know about orders, products, shipping and more.

Orders & Shipping ♡

Orders are typically processed within 2–5 business days. Custom items may take slightly longer depending on the level of personalization.

Most U.S. orders arrive within 3–7 business days after they ship. Shipping times may vary based on your location.

Yes! Free shipping is available on all U.S. orders over $50. It's automatically applied at checkout — no code needed.

All orders are created and shipped from the United States.

Because many items are made to order, returns and exchanges are not accepted. However, if there's ever an issue with your order, reach out and it will be made right.

Add your items to your cart, then head to checkout. You'll see a field that says "Discount code" — type or paste your code there and hit Apply. The discount will be reflected in your order total before you pay.

Only one discount code can be applied per order. If you have a bundle code and a promo code, use whichever saves you more!

Everything from our videos is available on our website at paperhartsdesign.com or on our Etsy shop. If you can't find a specific item, feel free to reach out and we'll point you in the right direction ♡

Products ♡

Every item is designed, printed, and packaged by hand in small batches — which means each order gets real attention to detail and care.

All products are designed in-house and printed on high-quality materials. Stickers are made with premium sticker paper and sealed with either a glossy or holographic laminate for durability and a smooth finish.

They are water-resistant — they'll hold up on water bottles, laptops, and everyday use. They're not dishwasher safe though, so hand washing is recommended to keep them looking their best.

Glossy laminate gives a clean, smooth finish with vibrant colors. Holographic laminate adds a reflective, sparkly effect that shifts in the light for a more eye-catching look.

Colors may vary slightly due to screen settings and printing differences, but every effort is made to ensure accurate, high-quality results.

Bookmarks ♡

Our magnetic bookmarks are fold-over style — they fold over the top corner of your page and stay in place with strong built-in magnets. No clips, no damage to pages, and they won't fall out when you toss your book in your bag.

Yes — all magnetic bookmarks are laminated for durability and a polished finish. They're designed to hold up with daily use and still look great over time.

Our linen paper bookmarks are 2x6 inches — a standard bookmark size that fits most books comfortably. Magnetic fold-over bookmarks are sized to fit over a typical book page corner without covering too much text.

Kindle Inserts ♡

A Kindle insert is a decorative card designed to slide into the back of your Kindle case — the part you normally see when your Kindle is closed. It replaces the plain back of your case with something cute and personalized, without any permanent changes to your device.

Our inserts are sized for the most popular Kindle Paperwhite models. Each product listing specifies which models are compatible — check the description before purchasing to make sure it fits your device.

Yes — Kindle inserts slide in and out of your case easily with no adhesive or tools needed. You can swap them out whenever you want a new look ♡

Custom Orders ♡

Yes! Custom options are available for select products like name stickers and Kindle inserts. You can choose fonts, colors, and personalization details directly on the product page.

Custom orders typically take 3–7 business days to process before shipping, depending on the complexity of the personalization. You'll receive a shipping confirmation once your order is on its way.

Reach out via the contact page and we can chat about what you have in mind. Custom requests are taken on a case-by-case basis depending on availability.

Still have questions? We're happy to help — reach out directly and we'll get back to you soon ♡

Contact Us ♡